Watch StreamingCommunity. In the Austrian manor of Baron and Baroness von Burgen, the relationship between the upstairs aristocracy and the downstairs staff is quite positive. The servants seem to enjoy their time together, and some even fall in love, as head butler Albert and maid Anna have done. But when lecherous new chauffeur Karl Schneider enters the house, affairs and blackmail follow, and the harmony of the home is slowly destroyed.